Most agencies run on borrowed software. We built our own.
Synthesis Guardian is the care operations platform behind every case we run. It's internal — you'll never log into it — but you'll feel it in fewer dropped balls, faster answers and care plans that actually reflect what's happening at home.
A named care manager
Not a call center. One person who knows the case, the family and the history.
Clinician-built care plans
Every plan starts with a full clinical assessment, then updates as conditions change.
Guardian platform
Our internal operating system connects intake, assessment, care planning, scheduling and visits.
Verified visits
Electronic visit verification confirms who arrived, when, and what was completed.
Real 24/7 coverage
On-call staffing means nights, weekends and holidays are covered by people, not voicemail.
Same-day family updates
Changes in condition reach the family the day they happen — not at the next billing cycle.
The care spine
Every case moves through the same disciplined sequence. Nothing gets skipped, and nothing gets lost between departments.
- 01Intake
- 02Clinical profile
- 03Assessment
- 04Care plan
- 05Authorization
- 06Scheduling
- 07Visit verification
- 08Quality & compliance